Luno Login Information

Secure Access to Your Cryptocurrency Portfolio

About Luno

Luno is a global cryptocurrency platform that allows users to buy, sell, and store various digital currencies securely. Founded in 2013, Luno has grown to serve millions of customers across more than 40 countries, making cryptocurrency accessible to everyone.

The platform supports major cryptocurrencies like Bitcoin (BTC), Ethereum (ETH), Ripple (XRP), Litecoin (LTC), and Bitcoin Cash (BCH). Luno's mission is to upgrade the world to a better financial system by making digital currencies safe and easy to use.

Secure Login Process

Luno prioritizes the security of your account and digital assets. The login process is designed to be both user-friendly and highly secure:

  • Email and password authentication
  • Two-factor authentication (2FA) for enhanced security
  • Biometric login options on supported devices
  • Encrypted connection (HTTPS) for all data transmission
  • Automatic logout after periods of inactivity

When logging in, always ensure you're on the official Luno website (luno.com) and check for the security padlock in your browser's address bar.

Account Protection Features

Luno implements multiple layers of security to protect your account and funds:

  • Two-Factor Authentication (2FA): Adds an extra layer of security beyond your password. Luno supports authenticator apps like Google Authenticator and Authy.
  • Withdrawal Whitelisting: You can create a list of trusted cryptocurrency addresses, ensuring funds can only be sent to these pre-approved destinations.
  • Email Notifications: Instant alerts for login attempts, password changes, and transactions.
  • Device Management: View and manage all devices that have accessed your account.
  • Cold Storage: The majority of customer funds are stored in offline cold wallets, protected from online threats.

Troubleshooting Login Issues

If you're experiencing problems accessing your Luno account, here are some common solutions:

  • Forgotten Password: Use the "Forgot Password" feature on the login page to reset your password via email.
  • 2FA Problems: Ensure your device's time is synchronized correctly. If you've lost access to your 2FA device, contact Luno support for assistance.
  • Account Locked: Multiple failed login attempts may temporarily lock your account. Wait a few minutes before trying again.
  • Browser Issues: Clear your browser cache and cookies, or try using a different browser.
  • App Problems: Ensure you're using the latest version of the Luno mobile app. Try uninstalling and reinstalling if issues persist.

If problems continue, contact Luno's customer support team for personalized assistance.

Disclaimer

The information provided on this page is for educational and informational purposes only. This is not an official Luno website, and we are not affiliated with Luno Global. All trademarks and registered trademarks are the property of their respective owners.

Cryptocurrency investments are subject to high market risk. The value of your investment can go down as well as up. Past performance is not indicative of future results. Please conduct your own research and consult with a qualified financial advisor before making any investment decisions.

Always ensure you are using the official Luno platform (luno.com) for your cryptocurrency transactions and never share your login credentials with anyone. Luno will never ask for your password or 2FA codes via email or phone.